Terms of Service – Prohormone HQ (Gena Tech LLC)

Effective Date: January 2025

1. Hold Harmless Agreement

By using Prohormone HQ (owned and operated by Gena Tech LLC) and purchasing our products, you agree to hold Gena Tech LLC, its owners, employees, affiliates, and suppliers harmless from any liability, claims, damages, or expenses arising from the use, misuse, or inability to use our products or website. You acknowledge that dietary supplements, including prohormones, may have risks and side effects, and you assume full responsibility for their use. Gena Tech LLC does not provide medical advice, and you agree to consult a qualified healthcare professional before using any product.

Additionally, Gena Tech LLC is not responsible for any enforcement actions, testing policies, or penalties related to performance-enhancing drug (PED) screenings conducted by athletic organizations, employers, government agencies, or other third parties. It is the sole responsibility of the customer to be aware of and comply with any regulations or testing requirements that may apply to them.

2. General Terms

By accessing or using our website, you agree to these Terms of Service, our Privacy Policy, and any additional policies posted on our site. If you do not agree, you should not use our website or purchase our products.

3. Product Use & Disclaimer

• For Adults Only – Our products are intended for healthy adults aged 18 and older.
• No Medical Advice – Information on our site is for informational purposes only and should not be taken as medical advice.
• Consult Your Doctor – Always speak with a healthcare professional before using dietary supplements.
• Compliance with Local Laws – You are responsible for knowing and following the laws regarding supplement purchases in your country or region.

4. Orders & Payment

• All orders are subject to acceptance and availability.
• Gena Tech LLC reserves the right to refuse or cancel any order at our discretion.
• Prices are subject to change without notice.
• Payments must be made in full before shipping.

5. Returns & Refunds

Our Return & Refund Policy outlines the terms for eligible returns, refunds, and exchanges. Please review it before making a purchase.

6. Shipping Policy

• We process and ship orders as quickly as possible, but delivery times may vary.
• Gena Tech LLC is not responsible for delays caused by shipping carriers, customs, or other unforeseen circumstances.
• International buyers are responsible for any customs duties, taxes, or import restrictions in their country.

7. Limitation of Liability

To the fullest extent permitted by law, Gena Tech LLC is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our products or website. This includes but is not limited to injury, financial loss, or legal claims related to product usage, website access, or third-party interactions.

8. Intellectual Property

All content, including text, images, logos, and product descriptions on Prohormone HQ (Gena Tech LLC), is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. User Conduct

You agree not to:

• Use our website for illegal or unauthorized purposes.
• Attempt to hack, disrupt, or harm our website or other users.
• Post false or misleading reviews or information.

10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of New York, without regard to conflicts of law principles. Any legal disputes must be resolved in the courts of Dutchess County, NY.

11. Changes to Terms

Gena Tech LLC reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website signifies your acceptance of the updated terms.

12. Contact Information

If you have any questions about these terms, please contact us at:

• Email: info@ProhormoneHQ.com
• Phone: 800-265-0857
• Address: Gena Tech LLC, 66 Prospect St., Poughkeepsie, NY 12601

By using Prohormone HQ (Gena Tech LLC), you acknowledge that you have read, understood, and agreed to these Terms of Service.